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Delivery & Prices

You will be asked to select your delivery preferences at the checkout stage.

1. UK Standard Delivery FREE on all orders £30 or over.

2. UK Standard Delivery (Royal Mail 2nd Class) | £1.95 | 3-5 working days

3. UK 1st Class Delivery (Royal Mail 1st Class) | £2.95 | 2-3 working days

4. UK Next Working Day Delivery (APC)  | £6.95 | Orders placed before 1pm Mon - Fri

5. Rest of Europe (DHL, Fedex) | £19.50

6. USA and Canada (DHL, Fedex) | £26.50

7. Rest Of World (DHL, Fedex) | £44.50

Security

Chineselanterns.com is secure.
Your personal details are protected at all times.
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Security

Protecting your privacy is our priority.  We hold your personal details on a secure database and will use your details for processing your order and payment, arranging delivery of your order and retaining your purchasing details for statistical analysis.  We will only use the information that we collect about you in accordance with the Data Protection Act 1998 and we guarantee that your personal details will not be provided to any third party.

The Website uses Secure Sockets Layer (SSL), the most advanced security system available.  SSL enables applications to transmit information back and forth securely.  Applications that use Secure Sockets Layer know how to give and receive encryption keys with other applications, as well as how to encrypt and decrypt data sent between the two.  This means our Customer Service staff have no access to this information.

The Payment  Service Provider we use is www.sagepay.com.  Once we have received authorisation from them we will confirm your order.

Security Tips

Make sure the payment page where you enter your credit card details has a padlock symbol. Clicking on the padlock will reveal further security information about the site.

Make sure the website has a Privacy Policy 

Check you are buying from a real business with real people.   Make sure the business lists its contact details, Registered name and Company number.  

Make sure the computer your using has an up-to-date anti-virus software and firewall.

Ensure that you are using most recent version of Chrome, Internet Explorer or Firefox as they will be the most secure. 

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